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City Sourced Overview

Did local teenagers graffiti something distracting on your neighborhood stop sign? Snap a quick picture and tag the corresponding problem and the local city hall will be notified.

City Sourced is a real time mobile civic engagement platform. City Sourced provides a free, simple, and intuitive platform for empowering residents to identify civic issues (public safety, quality of life, & environmental issues, etc.) and report them, via smartphone, to city hall for quick resolution. Now anyone with an iPhone or Droid can hold officials accountable for the minor civic nuisances that would previously require a trip to City Hall to fix.

City Sourced is a public sector CRM that provides an opportunity for citizens and government to use technology to save time and money plus improve accountability to those they govern. A picture tells a thousand words and City Sourced makes it a snap with a positive, collaborative platform for real action.

Citizen Reporting
City Sourced created a smartphone application that allows citizens to report community issues, such as graffiti, potholes, and broken streetlights, on the spot. Residents can take a picture, categorize it, comment on it, and send this along with the GPS-captured location to the city government. Once the report is submitted, the citizen sees a map showing the location of the incident. The citizen-reported data is automatically incorporated into the city’s customer request system to ensure that the complaint is routed to the appropriate city service tracked, and resolved. The citizen is informed of its progress.

Smart Cities
Smart cities recognize citizens as important data sources. As such, these cities are making it easy for the public to deliver real-time comments online or via mobile devices, which is a stark contrast to the time-consuming processes of calling or visiting city hall. Adding citizens to vast sensor networks of cameras, smart meters, and other data-collection systems gives government a more detailed understanding of a community. Input can be automatically fed into a CRM for government, GIS or Work Order Management system to help cities and counties improve processes and analyses. Not to mention reduce costs and gain resource efficiencies.

Eskel Porter Can Assist Your City or County
Eskel Porter is an experienced public sector consulting firm and partner with City Sourced. Eskel Porter can assist your city or county deploy this incredible solution and integrate it with your other systems; including Microsoft Dynamics CRM/Citizen Request Management 311 and Hansen. We can help your government organization gain efficiencies and reach its potential through the implementation, integration and support of City Sourced.

Want a demo or more information? Contact Eskel Porter today! You can reach us at info@eskelporter.com or 1.888.705.1100.

Eskel Porter Consulting Inc. 723 S Street Sacramento, CA 95811 info@eskelporter.com Eskel Porter. Great People. Great Solutions.