eSubmit Citizen Portal
Built as a public facing extension of any solution built on Microsoft Dynamics CRM (like our Economic Development Software, 311 Citizen Request Management Software, Public Records Tracker Software and Government Complaint Management Software), the eSubmit Citizen Portal is designed to provide an electronic means for citizens to submit, receive updates and track their request online. The eSubmit Citizen Portal delivers online citizen self-service capabilities that provide a high-quality, high-touch experience while reducing the cost of citizen management for your organization.
Key Features of the eSubmit Citizen Portal include:
- Self-registration and secure access for authenticated users
- Citizens can create, view and update Service Requests online
- Authenticated Users can manage their profiles and update Contact record details to keep their personal data current
- Customers can Search and view published CRM knowledge base articles
- eSubmit Citizen Portal is fully and easily configurable to match the look of your website and meet your organization’s specific business needs.
As an out-of-the-box extension to Eskel Porter’s suite of products, the eSubmit Citizen Portal enables organizations to quickly and easily create a web self-service presence that is fully integrated into their Microsoft CRM solution.
If you are federal, state or local government looking for a way to improve automation, decrease costs and serve the public, contact Eskel Porter today! You can reach us at info@eskelporter.com or 916-492-1212.
Locations
Eskel Porter Consulting
Tel: 888.705.1100
info@eskelporter.com
California
723 S Street
Sacramento, California 95811
Eskel Porter Consulting Inc. 723 S Street Sacramento, CA 95811 info@eskelporter.com Eskel Porter. Great People. Great Solutions.